- Inefficient agile development process, including 2-3 build updates per week resulting in constant bugs.
- Extensive user environment coverage and inability to keep up with QA for:
- PC, Tablet and Mobile.
- OS, Language and Region,
- IE, Firefox, Chrome and Safari.
- Frequent changes in feature design and development plan resulting in:
- Challenges forecasting QA workload.
- Frequent changes in test plans.
- Ramped up a dedicated QA team with floating resources to perform project tasks with flexibility and agility.
- Setup and managed testing environments with virtualization technology and a shared mobile devices pool.
- Leads, Dev, QA, PM from different countries worked together with clearly defined roles and responsibilities.
- Built multi-channel project communication between the customer and Dilato: instant messaging, e-mail, PM portal, and daily reports.
- Designed test matrix to properly balance QA coverage and QA cost.
- Developed and implemented user scenario-based testing.
- Ensured QA coverage and product quality.
- Gained cost effectiveness.
- Reduced management efforts.
- Product quality satisfaction from users’ feedback.
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